FAQ


Giving


Who can donate?

Anyone with a credit card or debit card and access to the internet can participate in Give Local Lancaster.


What forms of donations are accepted?

Donations made with MasterCard, Visa, Discover and American Express credit or debit cards will be received through the website and will be tracked as a part of the May 7 crowdfunding effort. Local residents may also come to the J. Marion Sims Foundation office at 800 N. White Street with direct donations via check to specific nonprofit organizations who are registered participants in Give Local Lancaster 2019.

You can also make a donation directly from your bank account using Plaid with a donation minimum of $100. You can learn more about using your bank account for your donation by viewing this article.


Is there a minimum gift?

Yes, a minimum donation of $20 is required to participate in the Give Local Lancaster campaign.


How will the donations be reported on my credit card statement?

When you receive your emailed receipt following your donation, you will see the a preview of how your credit card statement will report your gift. Your credit card statement will typically read: {Organization’s Name}.


How can I donate anonymously?

There are a few options here. During the donation process, you can choose to hide your name, or dollar amount from the Recent Gift wall. You can also choose to be super anonymous and hide your name and information from the nonprofit that you are donating to. Here are the three different options:

  • Please do not display a name publicly.
  • Please do not display the donation amount publicly.
  • Hide my name from this organization and the public.

How will the donations be reported on my credit card statement?

When you receive your emailed receipt following your donation, you will see the a preview of how your credit card statement will report your gift. Your credit card statement will typically read: {Organization’s Name}.


May I designate how a nonprofit uses my gift?

Giving Day gifts are considered unrestricted donations to the nonprofit organization(s) you support. No goods or services may be received in exchange for donations.


How much of my donation will go to my selected nonprofit organizations?

As with any credit card transaction, there are typical transaction fees assessed by the credit card companies as well as technology and processing costs to execute the event. The processing fee will be 5.2% + $.30 per donation (credit card fees + technology fees). Donors will receive a tax deduction on the full donation amount. If a donation is made using Plaid, the processing fee will be 3% + $.50 (Plaid + technology fees).

Want your nonprofit to receive the full donation amount? Cover the transaction fee! Donors have the option to help cover the fees when they checkout, allowing more of their donation amount to go to the nonprofit. In 2017, over half of all donors participating opted to cover the fee, resulting in over $4,000 additional donations to participating nonprofits.


Can I make my donation over the phone?

Smart phones that allow you to make a credit or debit card donation online enable you to contribute via phone on Give Local day. You may not "call in" a donation on May 7, however.


Can gifts be made prior to May 7?

Yes, for your convenience you will have the ability to give your gift in advance of May 7. You can make your gift for Give Local Lancaster by visiting this website between April 23 and May 5 and completing the donation form the same way you would on the giving day. You choose which organization(s) you want to benefit from your gift(s). These donations will process immediately, you will receive a receipt for your donation, and the amounts will appear on the Leaderboard during the hours of Give Local Lancaster.


Is my donation tax-deductible? How do I get a copy of my receipt?

Donations through the givelocallancaster.org are tax-deductible and cannot be refunded. Donations will be received and receipted by GiveGab.


When will my selected nonprofit organization(s) receive my donation?

Stripe disburses all donations via direct deposit, minus technology and processing fees, typically between 1-2 business days following the donation.


If I have questions while making my donation who can I contact?

If you have questions on May 7 while making your donations, please contact us at GiveLocalLancaster@jmsims.org or (803) 826-8772.


May I use my Giving Day donation to buy event tickets, museum memberships, or other things that provide me a benefit?

Donations may not be used to pay for anything that might be perceived as a material benefit to the donor, advisor or other disqualified person – including dinner tickets, membership fees, golf fees, admission tickets or other gifts. All donations made through givelocallancaster.org are final, irrevocable and non-refundable. Nonprofit organizations may not promise or provide goods or services in exchange for your donation.


Nonprofits


What organizations are eligible for Give Local Lancaster?

Any 501(c)(3) nonprofit organization who serves the communities of Fort Lawn, Great Falls, and Lancaster and are in good standing with the IRS can participate in Give Local Lancaster. A registration form must be completed by February 28, 2019.


What is required for organizations to participate? Is there a fee?

There is no fee for your organization to participate. However, you should prepare to devote time and energy to promoting Give Local Lancaster among your own donors and social networks.


What if I can't find my favorite nonprofit on the website?

If you can't find them on the site, they may not be participating in the event this year. However, we encourage you to share Give Local Lancaster with them and extend an invitation to participate.


When will my selected nonprofit organization(s) receive my donation?

Stripe disburses all donations via direct deposit to the nonprofit’s checking account, minus technology and processing fees, typically between 1-2 business days following the donation in a lump-sum payment. For example, all donations made on a Monday should generally be received by Wednesday.


About the Event


What is Give Local Lancaster

Give Local Lancaster is part of a national day of local giving and a partnership of communities, nonprofits, Give Local America and Kimbia, our technology partner. Through this 24-hour online crowdfunding event hundreds of communities across America are asking people to support their local nonprofit organizations that are tackling today's most critical issues.


When is Give Local Lancaster?

May 7, 2019 from 12:00am ET – 11:59:59pm ET.


If I have questions while making my donation, who can I contact?

If you have questions on May 7, feel free to use the "little blue chat bubble" located in the bottom-right corner of your screen or email CustomerSuccess@GiveGab.com. You can also contact us at GiveLocalLancaster@jmsims.org or (803) 286-8772 (J. Marion Sims Foundation Lancaster, SC).