FAQ


Giving


Who can donate?

Anyone with a credit card or debit card and access to the internet can participate in Give Local Lancaster.


What forms of donations are accepted?

Donations made with MasterCard, Visa, Discover and American Express credit or debit cards will be received through the website and will be tracked as a part of the Give Local Lancaster crowdfunding effort. 

You can also make a donation directly from your bank account using Plaid with a donation minimum of $100. You can learn more about using your bank account for your donation by viewing this article.

Donations can be made by check, but must be written out and mailed to the nonprofit of your choice, dated between November 15, 2020 and December 1, 2020, and marked with "GLL" in the subject line.


Is there a minimum gift?

Yes, a minimum donation of $10 is required to participate in the Give Local Lancaster campaign.


How will the donations be reported on my credit card statement?

When you receive your emailed receipt following your donation, you will see the a preview of how your credit card statement will report your gift. Your credit card statement will typically read: {Organization’s Name}.


How can I donate anonymously?

There are a few options here. During the donation process, you can choose to hide your name, or dollar amount from the Recent Gift wall. You can also choose to be super anonymous and hide your name and information from the nonprofit that you are donating to. Here are the three different options:

  • Please do not display a name publicly.
  • Please do not display the donation amount publicly.
  • Hide my name from this organization and the public.

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May I designate how a nonprofit uses my gift?

Give Local Lancaster gifts are considered unrestricted donations to the nonprofit organization(s) you support. No goods or services may be received in exchange for donations.


How much of my donation will go to my selected nonprofit organizations?

As with any credit card transaction, there are typical transaction fees assessed by the credit card companies as well as technology and processing costs to execute the event. The processing fee will be 5.2% + $.30 per donation (credit card fees + technology fees). Donors will receive a tax deduction on the full donation amount. If a donation is made using Plaid, the processing fee will be 3% + $3.00 (Plaid + technology fees).

Want your nonprofit to receive the full donation amount? Cover the transaction fee! Donors have the option to help cover the fees when they checkout, allowing more of their donation amount to go to the nonprofit. In 2019, more than 85% of donations had the fees covered, resulting in over $4,000 additional donations to participating nonprofits.


Can I make my donation over the phone?

Smart phones that allow you to make a credit or debit card donation online enable you to contribute via phone during the Give Local Season of Giving. You may not "call in" a donation during Give Local Lancaster, however.


Is my donation tax-deductible? How do I get a copy of my receipt?

Donations through the givelocallancaster.org are tax-deductible and cannot be refunded. Donations will be received and receipted by GiveGab.


When will my selected nonprofit organization(s) receive my donation?

Stripe disburses all donations via direct deposit, minus technology and processing fees, typically between 5 business days following the donation.


If I have questions while making my donation who can I contact?

If you have questions while making your donations, please contact us at GiveLocal@arrasfoundation.org or by phone at 803-286-8772 or 803-243-7219.


May I use my Giving Day donation to buy event tickets, museum memberships, or other things that provide me a benefit?

Donations may not be used to pay for anything that might be perceived as a material benefit to the donor, advisor or other disqualified person – including dinner tickets, membership fees, golf fees, admission tickets or other gifts. All donations made through givelocallancaster.org are final, irrevocable and non-refundable. Nonprofit organizations may not promise or provide goods or services in exchange for your donation.


Nonprofits


What organizations are eligible for the Give Local Lancaster 2020 Season of Giving?

Any 501(c)(3) nonprofit organization who serves the communities of Fort Lawn, Great Falls, and Lancaster and are in good standing with the IRS can participate in Give Local Lancaster.


What is required for organizations to participate? Is there a fee?

There is no fee for your organization to participate. However, you should prepare to devote time and energy to promoting Give Local Lancaster among your own donors and social networks.


What if I can't find my favorite nonprofit on the website?

If you can't find them on the site, they may not be participating in the event this year. However, we encourage you to share Give Local Lancaster with them in hopes that they can join us next year! 


When will my selected nonprofit organization(s) receive my donation?

Stripe disburses all donations via direct deposit to the nonprofit’s checking account, minus technology and processing fees, typically 5 business days following the donation in a lump-sum payment. 


About the Event


What is the Give Local Lancaster 2020 Season of Giving?

Give Local Lancaster 2020 Season of Giving is an online giving campaign designed to raise funds and awareness for nonprofit organizations in the communities of Fort Lawn, Great Falls, and Lancaster County. Join us in celebrating the incredible work that our nonprofits do to make our communities the wonderful places we call home.

This unprecedented year has presented us with difficult and trying times, but these times have also shown us that we are strong and that we all grow when we support each other.  The 2020 Season of Giving is an opportunity to honor our neighbors and to come together to do good work in our hometowns.

NEW for the Give Local Lancaster 2020 Season of Giving, when you donate to a local nonprofit in honor of a local essential worker, you can share a very special badge to their social media pages to publicly honor them, show your support, & celebrate your gift!


When is the Give Local Lancaster 2020 Season of Giving?

The Give Local Lancaster 2020 Season of Giving begins on November 15 (National Philanthropy Day) and will continue through December 1, (Giving Tuesday).


If I have additional questions, who should I contact?

If you have other questions, feel free to use the "little blue chat bubble" located in the bottom-right corner of your screen or email CustomerSuccess@GiveGab.com. You can also contact the Arras Foundation at givelocal@arrasfoundation.org or by phone at 803-286-8772 or 803-243-7219.